General + Registration & Onboarding

If your softwareprovider is doing the registration for you, you can contact them for further follow up. they will be the ones who can provide you the details concerning the callback as well. If you have to take care of the registration process yourself you can mail it to : masp.registration@minfin.fed.be

We cannot unfortunately, this makes it very hard for economic operators to test.

No B2B messages are foreseen. so interaction with your customs software is not possible. Only via the website > for that you need to assign the correct people the correct roles.

PLDA EXPORT B2B will remain active until end of february 2025 – at that moment everything will be blocked except type Z. PLDA web will remain available for display, however creating export an regularisations declarations will no longer be possible.

Depending on the type of error you should be able to find it in one of these 3 documents below. - VRE application errors - General application errors - European business rules updated on 19/02/2025

For Eurean codes we happily refer you to the European website where you can download those in an XSD format: https://ec.europa.eu/taxation_customs/dds2/rd/rd_download_home.jsp?Lang=en In case you want to quickly find a readable version in PDF, the Irish memberstate has made some decent documentation available here: https://www.revenue.ie/en/online-services/support/software-developers/documents/aes/aes-codelists.pdf

please find the documented answer by BE Customs here: (NL) https://financien.belgium.be/sites/default/files/Customs/Ondernemingen/Applicaties/Circulaires/NOODPROCEDURES_MASP_AES.pdf (FR) PROCEDURES_URGENCE_MASP_AES.pdf (belgium.be) the excel file discussed in the procedure: some additional information with the emergency procedure: - 3 hour waiting time is a very long time, not acceptable to some Economic Operators. Customs acknowledges this however the intention is to let the technical team first some time to discover the root cause of the downtime. If for some reason real urgent shipments need to happen (fresh goods, living animals,..) you can contact the helpdesk earlier, with a motivation on why this is urgent, however please note that emergency procedure is only for urgent shipments set-up. - in additional reference we need to add the documenttype 1NPS - however there is only 1 field and we need to add both the emergency procedure number as well as the BCP ID. Please combine both in 1 field with a "-" in between cfr. 1VAT -BCP ID the BCP ID is a number that you will receive from the helpdesk they can provide it to you during a emergency procedure. We need to keep the MRN format so we are certain that the number of digits and the structure can be accepted in each portcommunity system. BCP ID is necessary for both inland and abroad offices of exit, in all cases you need one! To avoid an overwhelming of the helpdesk for BCP ID's in case of emergency procedure, companies with a permit might apply 1x a year for a list of BCP as a preparation of future emergency procedures. Companies with a permit "own numbering" can also generate their own BCP ID's following this pattern: aaBECPBbbbbbbbbbbAc > • aa: jaartal • BECP: geeft aan dat het om een Belgische MRN gaat die tijdens de noodprocedure werd aangemaakt • Bbbbbbbbbb ==> 5 laatste karakters EORI declarant + volgnummer (opgelet niet noodzakelijk beginnen bij 0 of 1! je mag ook beginnen met 9 of 4 om duplicates te vermijden) • A: geeft aan dat dit een export aangifte is. De andere waarden zijn niet nodig. • c: controlecijfer This number needs to be mentioned on the print on top (instead of the word MRN) however the word Business Continuity procedure needs to remain on the document. The language of the print should be : EN , FR, DE , NL - preferably make sure the office of exit can read it. -CRC offices CRC Zaventem: da.crc.zaventem@minfin.fed.be CRC Bierset: da.sel.bierset@minfin.fed.be CRC Antwerpen: da.crc.antwerpen@minfin.fed.be , here also everything that use to go to CRC Gent is being handled, So CRC Gent was not forgotten in the publication. - Permits "buffering" and "printing on blanc pages" are no longer be required since everyone is obligated to do so. updated 19/02/2025

There is a print available on the AES web interface for your export declaration, as not-legal document. There will however be no B2B print available The softwareproviders are requested to create their own print and make sure it is as close as possible to the BCP guidelines. You can find the BCP guidelince in the topic emergency procedure. For VAT purposes the monthly overview from Myminfin will be used, where the declarations are registered according to the BE Customs system with their latest status.

The first step is onboarding Access Managers This can be done by informing the helpdesk on who is responsible for your company, by providing them the following information: Name Company BCE # CBE (Crossroads Bank for Enterprises) / CBE (Crossroads Bank for Enterprises) / BCE (Banque Carrefour des Entreprises) / KBO number of the company National Register # With this information the helpdesk can add those users so called (Access Manager) to be registered in the IAM system and are will then be able to activate their first registration with their ID. once this is done - or if your company already has an access manager - you can move on with the next steps: Next step Role assignment : The access manager is now able to assign the role "FPS FIN Customs & Excise Internal Company Designation" property "Customs formalities" to the end-user(s): TEST: https://iamapps.int.belgium.be/rma PROD: https://iamapps.belgium.be/rma The onboarding process can proceed. For Belgian users, it's important to note that they all potentially exist, as all Belgians have access to CSAM through their EID, regardless of the environment. FEDIAM takes the info from CSAM/BOSA. The access manager is required to follow below procedure when assigning roles to end-users. NL: https://www.loginhulp.be/44.php FR: https://www.aideacces.be/44.php IMPORTANT: for the first connection to the TEST (INT / ACC) environment, it is mandatory that users (access manager and end-user) use their electronic identity card (EID) to connect otherwise it risks creating a corrupt profile. In such cases, please submit a ServiceNow ticket to the helpdesk or send an email to servicedesk.dto@bosa.fgov.be to ask them to reset their TEST profile. Please be aware that all actions related to the individuals mentioned concerns to the TEST environment. Consequently, when accessing PROD, certain steps will need to be repeated. However, most companies typically already have Access Manager Role set up in PROD, so this aspect will not require duplication. Nevertheless, the role assignment by the access manager to the end-user(s) will need to be performed again, but this time in the PROD environment. Finally Access to AES web: if everything is set up, the EO can connect to the AES web application shown below. ACC: https://aes-export.acc.minfin.be PROD: https://aes-export.minfin.fgov.be

The transition period starts from the moment that AES is going live in production in BE and runs until the last EU member state has made the switch to AES. Currently this date is technically set to 14/12/2025 this was moved to a delay requested by member state France. https://taxation-customs.ec.europa.eu/news/transition-automated-export-system-aes-2025-02-05_en Reason is that till that time we have to stick to certain rules that apply to the country with the lowest settings. for example your description of goods will be shortened to a specific number of digits, until the transistion period is finished because one of the member states can only receive this limited number. Once everyone is transferred the number of digits will be extended to what is agreed EU wide. Same applies to certain documents that have to be mentioned on item level during transition phase and on shipment level after transition period.

For all those messages a manual intervention from BE Customs is required (like in real life). You can forward the information to the Helpdesk aes.helpdesk@minfin.fed.be who will guide your request towards the project team. mention: - the MRN number - the correlation ID - the message you would like to receive (f.e. 560) - your EORI (helpfull in all communication) don't forget to put in the subject AES ACC - TEST environment !

By adding the name "Philippe" 1 uppercase / rest lowercase in the exporter name. do not use an EORI. This will make sure that your export declaration arrives in the control worklist.

Currently we gathered the following information for AES: type A = other customs locations like quays, customs offices, customs warehouses,.. type B= always in combination with permit 4005 Type C = always in combination with permit 4006 Type D = other (should not be used for AES) mind that unlocodes starting with BECU* will not be available in the AES testenvironment - however they do work on the AES productive environment updated 30/08/2024

Yes mixed shipments for example 10.00 (export) and 31.71 (from bonded warehouse) in 1 export declaration are still possible. However as soon as there is one bonded warehouse item in your declaration, you must add the 4006 permit on header level, despite it is not relevant for all items

All technical information coming from BE Customs is published on their website: https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/applicaties-da/aes/aes-export Datasets can be found here: https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/douane/aangiften-kennisgeving-douanestatus/gegevenssets

AES ACC : https://wsapi-a.minfin.be/AES/EXPORT/OAU/b2b/v1/declaration https://wsapi-a.minfin.be/AES/EXPORT/OAU/b2b/v1/declaration/invalidate https://wsapi-a.minfin.be/AES/EXPORT/OAU/b2b/v1/declaration/amend https://wsapi-a.minfin.be/AES/EXPORT/OAU/b2b/v1/declaration/present AES PROD: https://wsapi.minfin.fgov.be/AES/EXPORT/OAU/b2b/v1/declaration https://wsapi.minfin.fgov.be/AES/EXPORT/OAU/b2b/v1/declaration/invalidate https://wsapi.minfin.fgov.be/AES/EXPORT/OAU/b2b/v1/declaration/amend https://wsapi.minfin.fgov.be/AES/EXPORT/OAU/b2b/v1/declaration/present

You have send out an Export Declaration 515 but did not receive a reply. Step 1 : Did you receive a correlation ID? if yes this means your message was received by customs. > go to the next step if no, this means your message did not reach BE customs, please check your credentials and your communication. Step 2: You did not receive any functional message: if you did not receive any of those you can try receiving the last message via the pulling mechanisme. if this works it means there might be something wrong with your callback registration /set-up to receive answers automatically. (you can check this via the self-service portal, check the registration and on-boarding topic) Step 3: Did you receive any functional message via callback or pulling mechanism. in case you received a 556 functional error: solve the error and resend your export declaration. in case of release you can proceed to ask for the 599 (Exit confirmation )with manual intervention if you do not manage to identify where it went wrong gather the following information: - correlation ID - MRN / LRN - date and time of the sending as a CRNSP member you can forward this to Raisha Demeester non-CRSNP members forward this to PLDA helpdesk

can be tested: AES can write-off: * EMCS with code C651 refering to ARC number * TSD with code N337 with MRN number * IDMS with code NMRN refering to the Import MRN number cannot be tested yet: * NCTSP5 with code N820 or N821 refering to MRN number * PLDA with code NMRN refering to the Import G+MRN number *PLDA with code N337 for CUSCAR, CIR , Sato lyst ==> the reference is a combination depending on the type with * in between write-off / goods accounting kept by BE customs is not required for : - private customs warehouses (type U) ==> always use type NCLE - Economic operators using (EIDR) entry into the records for more information see the detailed document info added 30/05/2024

In the XML there are the following fields for the previous document: typeOfPackages numberOfPackages measurementUnitAndQualifier quantity Rule EXBE025 applies to: Both normal export declarations as well as supplementary declarations that contain one of the following codes N337, N820 of N821 will trigger the write-off from NCTS or temporary storage and must be filled in. According to this information: IF /*/ExportOperation/additionalDeclarationType IN {'A', 'D', 'X', 'Y','U'} THEN FOREACH /*/GoodsShipment/GoodsItem/PreviousDocument IF ./type IN {'N337', 'N820', 'N821'} THEN ./goodsItemNumber is REQUIRED AND ./typeOfPackages is REQUIRED AND ./measurementUnitAndQualifier == 'KGM' AND ./quantity is REQUIRED AND ./quantity > 0 ENDIF ENDIF If you have goods however that did not came in via transit or temporary storage (for example created within EU) you will not have this as a previous document. The type of packages that are allowed to be used belong to Code list CL017 There is no documentation provided by customs for write-off currently. Also the question on how to handle differences in granularity have not been answered. f.e. incoming 1 pallet with 1000 pieces in (bruto weight 1015 kg) ==> outgoing 10 pallets of 100 pieces = each 115 kg --> will give a difference in that case we will need to write off 1150 kg, which is 13% more than what came in, so the document will already be closed. 1 barrel of 200 liters of chemical fluid incoming bruto weight 210 kg ==> outgoing 199 glass bottles of chemical fluids bruto weight 199 x 1,7 kg = 338,3 kg (mind the loss while filling up the bottles)

The AES system is designed this way to be a combination of A1 dataset (EXS) + B1 Dataset (Export with security type 2) There is no technical solution foreseen to split up both declarations yet, since EXS is still in PLDA and Export declaration is in AES. Mind that this means that for these 2 elements the declarant is suddenly responsible ! - A1 - G.E. 16 12 000 000 Route : This fields is obligated ! Declarants do not always know the route / what in case it is not correct and the goods do pass via f.e. RU. (mind the legal responsibility) - A1 - 13 12 000 000 - EORI forwarding agent : G.E. 13 12 017 000 (Identificatienummer of the forwarding agent) This field is optional ==> not filing this is not giving errors in BE (currently) it does however in NL. mind that not all transporting companies have an EORI number, third country transporting countries never have an EORI number - not clear what should be done in this case. BE Customs has decided to make this obligated already ! to be future proof - Only for export types CO or for countries NO and CH it is possible to create a declaration with Security = 0 (only B1 dataset) - for all others a declaration with security = 2 (B1 + A1 dataset combined) is required. once the transition period is done you will only be in the possibility to declare: - a declaration with security = 2 (B1 + A1 dataset combined) - or 2 separate declarations 515 export (B1) + declaration 615 (A1) Mind that this last option is only possible after all exit functionalities have been moved from PLDA to AES. If that was not the case before the transition period - only the first option will be applicable for an intermediate periode of time. EXS is NOT required for exports to EU, NO, CH AES Business Guidance https://taxation-customs.ec.europa.eu/system/files/2022-10/AES%20Business%20Guidance_SfA_v1.02_for%20trade.pdf See page 137 info updated 18/09/2024

Message 595 = this will be sent as an acknowledgement when there is still a manual action to be done by BE Customs. you will receive this in case of : - amendment - cancellation - pre-lodgement

Currently there is no e-mail print for B2B foreseen. The only way to receive the print is to fetch it declaration per declaration from the AES web environment.

Companies with System Based Approach will receive the same treatment in AES as currently is in PLDA.

Bulk and non-bulk goods may never be in the same declaration. no packaging allowed for bulkgoods (logically) - write-off will happen based on weight The bulk declarations can only be made in PLDA export until end of February 2025. after that everyone is expected to declare this in AES without exception. Update 19/02/2025

No, your deferred payment account remains active for IDMS, so you can continue to use the same accounts.

This data element is currently not used by Customs. It is however added in view of the introduction of a new payment system at customs side, which is foreseen on long term. The payment is done via the deferred payment account or the account 49 (via additional references). Please note there is a check performed by customs whether the person sending the declaration (declarant) has a mandate to use the account (linked to person B).

To report VAT reduction, you should add a supporting document. Below the applicable codes: 4600 : 21 % to 12 % 4601 : 21 % to 6 % 4602 : 21 % to 0 % 4603 : 12 % to 6 % 4604 : 6 % to 0 %

All elements, except the ones listed below. They cannot be changed: * Declaration.LRN * Declaration.movementReferenceNumber  * Declaration.DeclarationType  * Declaration.additionalDeclarationType  * Declaration.GoodsShipment.GoodsShipmentItem.Commodity.CommodityCode.harmonizedSystemSubHeadingCode  * Declaration.GoodsShipment.GoodsShipmentItem.Commodity.CommodityCode.combinedNomenclatureCode  * Declaration.GoodsShipment.GoodsShipmentItem.Commodity.CommodityCode.taricCode * Declaration.Importer.identificationNumber  * Declaration.Importer.name * Declaration.Importer.Address.streetAndNumber  * Declaration.Importer.Address.postcode  * Declaration.Importer.Address.city  * Declaration.Importer.Address.country  * Declaration.Representative.CRIN  * Declaration.Representative.status  * Declaration.Declarant.name * Declaration.Declarant.RIN  * Declaration.Declarant.Address.streetAndNumber  * Declaration.Declarant.Address.postcode  * Declaration.Declarant.Address.city  * Declaration.Declarant.Address.country  * Declaration.identification number person providing a guarantee  * Declaration.identification number person paying the customsduty  * Declaration.GoodsShipment.AdditionalFiscalReference.sequenceNumber  * Declaration.GoodsShipment.AdditionalFiscalReference.role  * Declaration.GoodsShipment.AdditionalFiscalReference.vatIdentificationNumber  * Declaration.GoodsShipment.GoodsShipmentItem.AdditionalFiscalReference.sequenceNumber  * Declaration.GoodsShipment.GoodsShipmentItem.AdditionalFiscalReference.Role  * Declaration.GoodsShipment.GoodsShipmentItem.AdditionalFiscalReference.vatIdentificationNumber  * Declaration.GoodsShipment.GoodsShipmentItem.CalculationOfTaxes.DutiesAndTaxes.methodOfPayment  * Declaration.DeferredPayment.sequenceNumber  * Declaration.DeferredPayment.deferredPayment  It should be possible to add a goods shipment item, but only if there already exists a goods shipment item with the same commoddity code and fiscal reference. For this to be the case the following fields should be identical. * Declaration.GoodsShipment.GoodsShipmentItem.Commodity.CommodityCode.harmonizedSystemSubHeadingCode  * Declaration.GoodsShipment.GoodsShipmentItem.Commodity.CommodityCode.combinedNomenclatureCode  * Declaration.GoodsShipment.GoodsShipmentItem.Commodity.CommodityCode.taricCode * Declaration.GoodsShipment.GoodsShipmentItem.AdditionalFiscalReference.sequenceNumber  * Declaration.GoodsShipment.GoodsShipmentItem.AdditionalFiscalReference.Role  * Declaration.GoodsShipment.GoodsShipmentItem.AdditionalFiscalReference.vatIdentificationNumber  The creation of a new item is necessary in the case that a quota was only partially allocated, this will allow the creation an item with quota and item without quota for the remaining part.

ACC: https://idms.acc.minfin.be PROD: https://idms.minfin.fgov.be

CRSNP is in continuous contact with BE Customs. New dates are published here: https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/applicaties-da/masp-electronic-customs/algemene-informatie-masp#q2

You can find the MIG here: https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/applicaties-da/technische-documentatie-0/idms/all

Code lists can be found here: https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/applicaties-da/technische-documentatie-0/idms/all

List of Business Rules: https://docs.google.com/spreadsheets/d/1P5kmTQZ1IW-QLpmYHTEOioUtEMw3jb30/edit?gid=1246660914#gid=1246660914

Yes, this is possible. However, be aware that not every procedure is fully testable yet. What can be tested and should be OK: * Standard Declaration (type A) * H1 * H2 (except warehouse type S) * Write-off from PLDA, SATO Seafreight, SATO Airfreight, SATO Lijst, CCRM and IM7 * Risk & Control * Invalidation process On the other topics, we are still in contact with FOD ICT and FOD Finance to get them testable as soon as possible.

In PLDA Import it was not required to input the statistical value. This was calculated by customs. It was, however, possible to enter the tax costs. We cannot locate these tax costs in IDMS. Where can we input the tax costs? What should we input into the statistical value? Is this supposed to be the complete value or are those the extra costs that were not mentioned in the value adjustment? The statistical value will not be calculated by the declaration system this must be provided by the declarant. - The customs value on the basis of which taxes are calculated will be calculated from : ° The Item amount invoiced (14 08 001 ). ° This is the price of the goods for the declaration item concerned, expressed in the currency unit declared in Invoice currency (14 05 000 000). ° The INCOTERM code (14 01 035) The Additions and deductions (14 04 008)

Currently this is not planned yet. https://docs.google.com/document/d/1oEYuF0B6Up5Qo2xCHw0UqPhXMFUdlPuQ1NMMBsDAvuE/edit?tab=t.0

Yes, you will be connected to PLDA for e-glob and to IDMS for transactional communication. Softwareproviders will foresee this. However: don't forget your "old" certificates for PLDA need to remain in place as well as your "old" callback addresses. Since this will be 2 completely different paths of communication.

All write off will be on item level based on the previous document in the unit KGM or in the unit that it has been broad in originally. in case of bonded warehouse : only for Public warehouses - not for private warehouses

Yes, they are currently available on IDMS web.

https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/douane/aangiften-kennisgeving-douanestatus/gegevenssets

https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/douane/aangiften-kennisgeving-douanestatus/bijvoegsels

https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/douane/aangiften-kennisgeving-douanestatus/documentatie

Supplementary declaration has a new MRN but the two MRN are linked. MRN of simplified declaration is provide as previous document and the MRN of de supplementary declaration is add to the system.

When it is a simplified declaration the Additional declaration type will be B or C int the IE429. There are no other special mentions in IE429 but the system will put the declaration in GOODSRELEASEDAWAITINGSUPPLEMENTARYDECLARATION status.

Fiche46 is an overview of the payable import duties/VAT by an EO during a certain period. Customs has acknowledged that this extract will also be available for IDMS

CRIN number. CRIN (Custom's representation identification number) is the registration number and must be submitted in addition to the EORI number.

Office of presentation is only relevant for Centralized clearance

Send in additional references

Preferential Origin is mandatory and only allowed when preference is entered in declaration

https://docs.google.com/spreadsheets/d/1iXWXBPudxn_hIVg8dGLORSYiYe_unF-2/edit?gid=198153487#gid=198153487 Available and succesfully tested write-off's in ACC environment: IDMS -> PLDA Goodsflow - SATO Seafreight/CCRM IDMS -> PLDA Goodsflow - SATO Airfreight IDMS -> PLDA Goodsflow - SATO Lijst IDMS -> PLDA IM7 IDMS -> IDMS Write-off test still on-going: IDMS -> PN/TS TSD IDMS -> NCTS-P5 based IM7

https://docs.google.com/document/d/17oewEpzPfVmaN8Zxt42ZQmNl4Qq6zS_tYym3KPoZwFc/edit

Taxbase is calculated by Tarbel depending of the price (itemamountinvoiced) and the additions and deductions. It is first calculated. The taxbase for the duties is calculated on that basis and then the duty taxbase + the duties to be paid as taxbase for the VAT The taxes are calculated by tarbel on a /item basis and then added and communicated to Finda for financial treatment. When the additions and deductions are provided on header level, they will be divided over the tariff items based on nett weight

PROD: No, currently the only option to correct is invalidate the declaration and create a new one. ACC: This is currently under testing.

For pre-lodge declarations it is the equivalent of an MRN, which will only receive an MRN once the PN has arrived. The value of the MRN will therefore become the value of the CRN at that time (unless the pre-lodge and the PN were submitted in different years) For non-pre-lodge declarations we can only assign one MRN at the time of acceptance, but for communication with other applications we do need something like an MRN. That is why we create a CRN, which we use for communication with Certex and goods accounting, for example. At the time of acceptance, an MRN is made, in most cases it will be a copy of the CRN. In summary, CRN is a unique identification of a declaration in our systems before there is an MRN, after acceptance the MRN is the unique identification of the declaration.

Different methods of payment can be mentioned. Sequence number and method of payment (E, P, G, ...) is enough.

CRSNP is in continuous contact with BE Customs. New dates are published here: https://www.naforna.be/nl/nieuws/19112024-masp-ncts-p5 Mind that for NCTSP5 09/12/2024 for now is a BIG bang - the date till 21/01/2025 simply means that you can keep sending in messages into NCTSP4 to close the old messages that started in NCTSP4. update 26/11/2024

The MIG is published on https://financien.belgium.be/sites/default/files/Customs/Ondernemingen/Applicaties/technische-documentatie/NCTS/NCTS%20DEV%20Message%20implementation%20guide%20v0.1.9.docx This document contains a description of all the messages that will be send to and from the customs authorities. In this document several other documents are embedded e.g.: - Data mapping NCTS4 vs. NCTS5 - XSD files - Excel files with rules and conditions - Link to code lists - Instructions for the follow letter

The business rules, technical rules, sequencing rules, conditions and BE rules are embedded in the MIG document

The code lists can be downloaded from the website of the EU: https://ec.europa.eu/taxation_customs/dds2/rd/rd_download_home.jsp?Lang=en Choose "NCTS5" as domain in the dropdownbox and download the XML file There are also some national code lists: the are published on https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/applicaties-da/technische-documentatie-0/ncts/ncts-p5 -> the lists are at the very bottom of the page

The first step is onboarding Access Managers This can be done by informing the helpdesk on who is responsible for your company, by providing them the following information: Name Company BCE # CBE (Crossroads Bank for Enterprises) / CBE (Crossroads Bank for Enterprises) / BCE (Banque Carrefour des Entreprises) / KBO number of the company National Register # With this information the helpdesk can add those users so called (Access Manager) to be registered in the IAM system and are will then be able to activate their first registration with their ID. once this is done - or if your company already has an access manager - you can move on with the next steps: Next step Role assignment : The access manager is now able to assign the role "FPS FIN Customs & Excise Internal Company Designation" property "Customs formalities" to the end-user(s): TEST: https://iamapps.int.belgium.be/rma PROD: https://iamapps.belgium.be/rma The onboarding process can proceed. For Belgian users, it's important to note that they all potentially exist, as all Belgians have access to CSAM through their EID, regardless of the environment. FEDIAM takes the info from CSAM/BOSA. The access manager is required to follow below procedure when assigning roles to end-users. NL: https://www.loginhulp.be/44.php FR: https://www.aideacces.be/44.php IMPORTANT: for the first connection to the TEST (INT / ACC) environment, it is mandatory that users (access manager and end-user) use their electronic identity card (EID) to connect otherwise it risks creating a corrupt profile. In such cases, please submit a ServiceNow ticket to the helpdesk or send an email to servicedesk.dto@bosa.fgov.be to ask them to reset their TEST profile. Please be aware that all actions related to the individuals mentioned concerns to the TEST environment. Consequently, when accessing PROD, certain steps will need to be repeated. However, most companies typically already have Access Manager Role set up in PROD, so this aspect will not require duplication. Nevertheless, the role assignment by the access manager to the end-user(s) will need to be performed again, but this time in the PROD environment. Finally Access to NCTSP5 web: if everything is set up, the EO can connect to the AES web application shown below. ACC: https://nctsp5.acc.minfin.be/ PROD: not yet available

The transition period starts from the moment that NCTS5 is going live in production in BE and runs until the last EU member state has made the switch to NCTSP5. Currently this date is technically set to 02/01/2025 (however this can be shifted depending on the readiness of other member states). Reason is that till that time we have to stick to certain rules that apply to the country with the lowest settings. for example your description of goods will be shortened to a specific number of digits, until the transistion period is finished because one of the member states can only receive this limited number. Once everyone is transferred the number of digits will be extended to what is agreed EU wide. Same applies to certain documents that have to be mentioned on item level during transition phase and on shipment level after transition period.

For cancellation (= invalidation) decisions you have to send an email with your question to the NCTS helpdesk (ncts.helpdesk@minfin.fed.be)

For NCTS5 only location type C (approved location) in combination with identification type U (= UN Locode) can be used. In data element unlocode you have to mention the location code. Attention: the data element unlocode needs to contain the full location code known by the customs authorities. This is not a "real" 5-digit unlocode. You have to use the sames location codes as used in NCTS 4 e.g. location code for approved location, rto, ...

CRSNP had a meeting with all application managers and based on this meeting a proposal for the emergency procedure has been provided. We are awaiting remarks, additions and finally the approval by BE Customs. (document submitted on 17/05). Once approved details will be published here.

The URLs are published on https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/applicaties-da/technische-documentatie-0/ncts/ncts-p5

You have send out an NCTS Declaration but did not receive a reply. Step 1 : Did you receive a correlation ID? if yes this means your message was received by customs. > go to the next step if no, this means your message did not reach BE customs, please check your credentials and your communication. Step 2: You did not receive any functional message: if you did not receive any of those you can try receiving the last message via the pulling mechanisme. if this works it means there might be something wrong with your callback registration /set-up to receive answers automatically. (you can check this via the self-service portal, check the registration and on-boarding topic) Step 3: Did you receive any functional message via callback or pulling mechanism. in case you received a technical or functional error: solve the error and resend your export declaration. if you do not manage to identify where it went wrong gather the following information: - correlation ID - MRN / LRN - date and time of the sending as a CRNSP member you can forward this to Peggy Cole (pc@organi.be) non-CRSNP members forward this to NCTS helpdesk (ncts.helpdesk@minfin.fed.be)